Dear Customers, due to the launch of our new website, you may experience temporary technical issues and limited functionality of some PPL services until 5:00 p.m. on October 27, 2026. We are working hard to ensure that all services are fully operational. We apologize for any inconvenience and thank you for your understanding.

Updates

News from the world of PPL

News, press releases, media coverage and what is happening inside the company. Pick a category and follow what is new at PPL.

  • New rules for returns: what to prepare for as an e-shop

    From 1 January 2027, the way customers withdraw from a contract concluded online will change. For e-shops this means more than “just” adding a new button to the website. The change affects customer accounts, transactional e-mails, terms and conditions and the internal handling of returns. What to watch out for and how to prepare?

  • New: shipments from several e-mail addresses under one account

    Do you order or send shipments from several e-mail addresses? You can now add another e-mail address to your account in the mojePPL app and track all your parcels conveniently and clearly from a single place.

  • When Czech millennials shop, what decides is convenience, flexibility and a minimum of obstacles

    Millennials are one of the strongest customer groups, yet they differ from other generations in a number of ways. What should e-shops definitely not underestimate?

  • Information for e-shops: seasonal surcharge and changes to legal documents

    We would like to inform you about changes to PPL's legal documents and about the amount of the seasonal surcharge for this year. All changes take effect on 1 November 2026.

  • New: extend your storage period in a PPL box to a whole week

    Need more time to collect your shipment? You can now easily extend the storage period in a PPL box in the mojePPL app.

  • The 2026 Christmas season: information for e-shops

    The main e-commerce season is approaching, so let's start it on the right foot. In this article you will find all the key dates for PPL operations.

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