Pickup points

PPL pickup and drop-off points

Good news for everyone looking for carefree delivery. Collect and drop off a shipment whenever it suits you, at thousands of locations across the Czech Republic.

Choose the type of pickup point

PPL shops, self-service PPL boxes and third-party boxes. They differ in opening hours, payment method and storage period. Collection is always with a PIN.

PPL shop

A partner's shop or premises

A place which, alongside its main activity, accepts and hands out PPL shipments. You can collect and drop off a parcel during opening hours.

OperationDuring the opening hours of the premises
PaymentBy card or in cash
CollectionWith a PIN
Storage period7 calendar days
PPL box

A self-service pickup and drop-off box

Open round the clock and intuitive to use. You can collect and drop off a shipment at any time, with no waiting for staff.

OperationRound the clock, 24/7
PaymentBy card only
CollectionWith a PIN
Storage period72 hours
Third-party boxes

Partners' self-service boxes

Self-service pickup boxes operated by partners, for example Alza boxes. Open round the clock and intuitive to use.

OperationRound the clock, 24/7
PaymentBy card in advance (mojePPL / website)
CollectionWith a PIN
Storage period48 hours
Third-party boxes

Delivery with PPL to Alza boxes too

Besides our own PPL boxes and PPL shops, we also deliver to self-service third-party boxes, for example Alza boxes. Choose the one closest to your heart on the map of pickup points. And remember that here too you need a PIN to collect.

What can you do at a pickup point?

PPL pickup points are used for collecting, dropping off and returning shipments.

Collect a shipment

Have your parcel sent to a pickup point and collect it whenever it suits you. All you need is the PIN from the app, an SMS or an e-mail.

Send a parcel

Drop your shipment off at any PPL drop-off point. With a label prepared in advance or a Smart PIN, with no queuing.

Return goods

Returning an order to an e-shop? Activate the label and drop the parcel off at your nearest PPL pickup point.

How it works

How will you collect your shipment?

  1. You will receive a notification

    An SMS, an e-mail or a notification in the app will tell you where the shipment is stored, by when you can collect it and with which PIN.

  2. Come to the pickup point

    You can collect a parcel at a PPL shop during its opening hours, and at a PPL box or third-party box at any time. They operate round the clock, 24 hours a day, 7 days a week.

  3. Enter the PIN and collect

    At a PPL box you tap the PIN on the screen, at a PPL shop you give it to the staff. The PIN is transferable, so someone other than you can come for the parcel.

For partners

Do you have an e-shop or space for a pickup point?

Offer your customers PPL pickup points in the basket, or become a PPL shop or a PPL box host yourself.

For e-shops

Add pickup points to your e-shop

Show customers the map of pickup points directly in the basket. Connect through a plugin, the API or a verified integrator.

For business premises

I want to run a PPL shop

Do you have premises with enough space? Earn extra income from handing out and taking in shipments, and bring in new customers.

For space owners

I want to run a PPL box

Offer land or a façade for a self-service PPL box and earn passive income. We will take care of the rest.

Delivery and collection rules

Haven't found an answer? Take a look at the map of pickup points or write to us.

Find a pickup point
What if the driver does not find me at the address?

We will store the shipment at the nearest available pickup point. At a PPL shop it will wait for you for 7 calendar days, at a PPL box for a maximum of 72 hours and at a third-party box for a maximum of 48 hours. We always let you know about the storage by SMS and e-mail.

How long will a shipment wait for me at a pickup point?

The storage period is counted from the moment you receive the SMS or e-mail. At a PPL shop it is 7 calendar days, at a PPL box a maximum of 72 hours and at a third-party box a maximum of 48 hours.

Where exactly does the driver bring the parcel when delivering to an address?

We bring the shipment to the first lockable door; the driver is not obliged to carry it upstairs. If road conditions are poor, we will deliver the shipment to the nearest pickup point.

Can I pay in cash at a pickup point?

At PPL boxes and third-party boxes, payment is possible by card only (at third-party boxes in advance through the mojePPL app or the website). We are gradually equipping PPL shops with payment terminals, so please check in advance whether card payment is possible, or have cash ready.

Can someone other than me collect the shipment?

Yes. All you need to collect it is the PIN we send by SMS and e-mail. If you cannot come in person, you can pass the PIN to anyone who will collect the shipment for you.

Do you deliver shipments to a P.O. Box?

No, we cannot deliver shipments to a P.O. Box.

You might be interested in

Map of pickup points

Find the nearest PPL box or shop by address, postcode or opening hours.

Products and services

An overview of transport services and add-ons, from delivery to a box to export across Europe.

Rules for placing PPL boxes

Where and how we build boxes, what we discuss with municipalities and which rules we follow.

How to start with the integration

Plugin, API or integrator: three ways to connect pickup points to your e-shop.