Advantages of PPL Parcelboxes and PPL Parcelshops and third-party boxes

Do you want to pick up your parcels when it’s convenient for you?

Choose delivery to a PPL pick-up point where the packages are waiting for you.

How does it work?

  • Choose delivery to PPL pick-up point in the e-shop.
  • Find the one closest to you from among more than 6,000 pick-up points.
  • Pick up your parcel in the Parcelshop within 7 days of receiving the text message/email, or in the Parcelbox within 3 days of receiving the text message/email.
Find pick-up or drop-off point

Do you need to send a package quickly?

How it works?

Send a Parcel for you

Would you like to return the goods you ordered?

How it works?

  • Choose an e-shop which offers free forwarding via PPL Parcelbox or PPL Parcelshops.
  • Stick the pre-printed return label, which you will find in the parcel, on the parcel.
  • Drop off the parcel at one of the PPL Parcelbox or PPL Parcelshops.
Return goods from an e-shop

Do you want to pick up your parcels when it’s convenient for you?

How does it work?

  • Choose delivery to PPL pick-up point in the e-shop.
  • Find the one closest to you from among more than 5,500 pick-up points.
  • Pick up your parcel in the Parcelshop within 7 days of receiving the text message/email, or in the Parcelbox within 3 days of receiving the text message/email.
Find pick-up or drop-off point

How to send a parcel easily and quickly? Use our PPL Parcelshops.

How to send a shipment?

Send a Parcel for you

Would you like to return the goods you ordered?

How to return a shipment?

  • Choose an e-shop which offers free forwarding via PPL Parcelbox or PPL Parcelshops.
  • Stick the pre-printed return label, which you will find in the parcel, on the parcel.
  • Drop off the parcel at one of the PPL Parcelbox or PPL Parcelshops.
Return goods from an e-shop
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Delivery with PPL and to AlzaBoxes

We have joined forces with Alza and are expanding our network of pick-up to include AlzaBoxes. You can find them all on our map of pick-up and e-shops.

More information

Do you have an e-shop and would you like to offer PPL pick-up points?

Parcelshop

I want to add PPL pick-up points in my e-shop

  1. Give your customers a choice of more than 6,000 pick-up points.
  2. Customers have a full week to collect their parcel.
  3. Simply link your e-shop to the database of pick-up points.
Parcelshop implement

I want to run PPL Parcelshop

  1. Increase your sales and attract new customers.
  2. No initial costs.
  3. With a bonus up to CZK 11.50 per parcel
Parcelshop

I want to run a PPL Parcelbox

  1. Create passive income.
  2. No initial costs.
  3. And you get potential customers for your business.

Frequently asked questions

A PPL Parcelshop
Is a place (a shop, an establishment operated by an independent entrepreneur) which, in addition to its core business, allows you to drop-off and pick-up PPL parcels. The parcel can be picked up or dropped off at any time during the opening hours of the PPL Parcelshop by anyone who has the PIN to pick up the parcel.

A PPL Parcelbox
Is a self-service pick-up and drop-off box. It offers non-stop operation and intuitive controls. Payment can only be made by card and you will need a PIN to pick up your parcel.

Third Party Boxes
Are a self-service pick-up boxes. It offers non-stop operation and intuitive controls. Payment can only be made by card in advance by mobile app mojePPL or website and you will need a PIN to pick up your parcel.

We deliver to the delivery address at the first lockable door. The driver is not obliged to take the package upstairs.

If we cannot reach the consignee, we store the parcel at the nearest available PPL Parcelshop, where it waits for the recipient for 7 calendar days, or in the nearest PPL Parcelbox or thir-party boxes, where the parcel can be picked up at any time during the next 3 days.

Find a map of all PPL pick-up points here.

In case of impaired road access, the driver offers the recipient delivery to an alternative address or the nearest delivery point.

Please note that PPL is unable to deliver to P.O. Boxes.

You can find your nearest PPL Parcelshop, PPL Parcelbox or third party box on a map.

If you have chosen direct delivery to the PPL Pick-up point, you will receive an SMS and an email where you will be informed about where the shipment is stored and at what times it can be picked up, and where you will also be provided the PIN for pick-up. A map of all PPL Pick-up points can be found here.

If the driver doesn’t reach the recipient at the address during the first delivery, the shipment may be stored at the nearest pick-up point.

You can pick up your parcel within 7 calendar days of receipt at the PPL Parcelshop. Please note that on the 7th day it may be handed over to the driver during the day and returned to the sender.

You can pick up your parcel within 3 calendar days of receipt at the PPL Parcelbox or third-party boxes. 

To pick up your parcel, you need the PIN sent in the relevant email and SMS message.

If you are unable to come to the PPL Pick-up point in person, it is possible to provide a PIN for pick-up to any person who is able to pick up the shipment for you.

PPL Parcelshops are not always equipped with a payment terminal so it is necessary to prepare cash.

Van Parcel

Need help? Reach out to us