Frequently asked questions
Please refer your customers and recipients to Chat or to our web form.
Please contact our IT Help.
Use the option of alternative verification directly in the myParcelshop application, namely in the “Handover of shipment to recipient” operation (the button at the bottom of the screen where shipment PINs are entered). Alternatively contact IT Help.
To free the memory on your phone, you need to clear the phone's cache in its settings. Alternatively, restart the cell phone to clear the cache thoroughly.
News
The blue transport stalwart celebrates 30 years: PPL plans a record-breaking anniversary year!
PPL has been passionately delivering parcels to all corners of the country and, since 2006, Europe. Last year it delivered over 60 million parcels. This year it wants to surpass the 69 million mark. It is also constantly expanding its delivery network and focusing on electrifying its fleet.
PPL is Top Employer for the fourth time
PPL CZ has once again defended its quality and received the prestigious Top Employer 2025 award for the fourth time in a row.