Frequently asked questions
Please refer your customers and recipients to Chat or to our web form.
Please contact our IT Help.
Use the option of alternative verification directly in the myParcelshop application, namely in the “Handover of shipment to recipient” operation (the button at the bottom of the screen where shipment PINs are entered). Alternatively contact IT Help.
To free the memory on your phone, you need to clear the phone's cache in its settings. Alternatively, restart the cell phone to clear the cache thoroughly.
News
10. 4. 2024| News
Cash on delivery scams: Do not pay for goods you did not order
Scammers are constantly coming up with cleverer ways to trick us. This time, they are trying it through COD payments for items we do not order. Learn how not to fall for them.
11. 4. 2024| About us
PPL CZ expands its Parcelboxes in a big way
PPL CZ is experiencing record growth thanks to the growing popularity of e-commerce and plans to strengthen its position in the Czech market by expanding its Parcelbox network.
