Frequently asked questions

Please refer your customers and recipients to Chat or to our web form. 

Please contact our IT Help.

Use the option of alternative verification directly in the myParcelshop application, namely in the “Handover of shipment to recipient” operation (the button at the bottom of the screen where shipment PINs are entered). Alternatively contact IT Help.

To free the memory on your phone, you need to clear the phone's cache in its settings. Alternatively, restart the cell phone to clear the cache thoroughly.

News

Article transport-logistika.cz

18. 6. 2020| About us

People are selling more and more personal items. PPL meets their needs by sending cash on delivery parcels

As part of its Parcel for You product, PPL is launching a new service that enables cash on delivery for shipments sent by private individuals. You can read more in this article published in transport-logistika.cz

In its first TV commercial, PPL CZ proudly joins the hockey fever

7. 5. 2024| Press releases

In its first TV commercial, PPL CZ proudly joins the hockey fever

PPL CZ, the leader among Czech shipment carriers, has entered the next stage of development in the field of customer communication. In cooperation with the KNOWLIMITS agency, the company is presenting a new advertising campaign for the upcoming hockey championship.

Index Balík: Trends in Czech e-commerce | PPL CZ

6. 5. 2024| Press releases

Index Balík: Trends in Czech e-commerce?

Everybody shops online, and pick-up boxes are booming. A third also sells goods.