Warning about fraudulent e-mails

These emails are sent from noreplay@globaldhl.com and ask the recipients to pay amounts of 50CZK , but there may be others. We are not aware of cases of fraudulent e-mails from other e-mail addresses and specification of other bank accounts, but we cannot rule out the possibility that such cases exist.

The text of the fraudulent e-mails:

---

"Dear,
we retain the shipment for you at the local dhl customer service. The parcel was not delivered because it is necessary to pay a fee of CZK 50.
Pay your fee online now "

---

We warn customers that PPL CZ s.r.o. is not the owner of the above-mentioned bank accounts, nor does it manage the above e-mail address.

In view of the above, we urge all our customers to exercise caution and please know that any reminders sent by PPL CZ s.r.o. are always sent solely from addresses from the ppl.cz domain and refer to a specific invoice. Therefore, please do not respond to reminders sent on behalf of PPL CZ s.r.o. from other e-mail addresses.

At the same time, we would like to ask customers who have already encountered these fraudulent e-mails to contact us immediately by e-mail at info@ppl.cz.
Also, if you have any doubts about the credibility of the reminders sent, please contact the customer service directly by e-mail at info@ppl.cz 

PPL CZ s.r.o. is already taking legal steps to prevent further similar attacks and to punish the author of the fraudulent e-mails sent.