11,000+ locations in the Czech Republic
A network of PPL boxes (self-service, available 24/7) and PPL shops (staffed outlets with evening and weekend hours).
PPL Parcel CZ Smart · Domestic
PPL Parcel CZ Smart
A domestic service delivering to PPL Shops and boxes, ideal for e-shops looking for a cheaper alternative to delivery to an address, with flexible collection.
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pickup points in the Czech Republic
24/7
collection from a PPL box
D+1
standard delivery (next working day)
Individual
price based on shipment volume
Why e-shops choose Parcel Smart
PPL Parcel CZ Smart To Box is a solution for customers who want to offer cost-effective delivery to the ever more popular network of self-service boxes. The product is particularly suitable for smaller shipments and for e-shops that want to maximise delivery success without having to wait for a courier. The recipient collects the shipment at any time of day using a SmartPIN, which increases the convenience and flexibility of the whole process.
A lower shipping price than „to an address“
Delivery to a pickup point is cheaper than delivery straight to the customer's home. For e-shops it means a lower entry price for shipping in the basket, which customers prefer.
Fewer failed deliveries
Your customer collects the shipment in the way that suits them. They do not have to wait for the courier. For you this can mean fewer complaints, for instance when a customer gives an inaccurate address.
SmartPIN and the mojePPL app
The customer opens the box with the SmartPIN they find in an SMS or in the app, where they can also change the pickup point or track the shipment in real time.
How Parcel Smart works
From drop-off to collection in three steps. No printing labels, no paperwork, no waiting at home.
You generate the label
In klient.ppl.cz or through the API. The label carries the tracking code and details of the destination pickup point the customer chose in the basket using the integrated map.
We deliver to a pickup point
The next working day after handover (for drop-off before 17:00 on a weekday). The customer receives a notification by e-mail, SMS or push in the mojePPL app as soon as the shipment is ready for collection.
The customer collects it
In a PPL box using a SmartPIN (self-service, 24/7), in a PPL shop on presenting a code or a document.
Parameters and limits
The maximum shipment parameters differ according to the type of pickup point. A PPL box has fixed compartment dimensions, a PPL shop accepts larger and heavier shipments.
PPL shop Staffed location | PPL box Self-service 24/7 | |
|---|---|---|
| Delivery time | Usually the next working day after handover (for drop-off before 17:00 on a weekday) | Usually the next working day after handover (for drop-off before 17:00 on a weekday) |
| Max. dimensions (l × w × h) | 120 × 60 × 60 cm | 60 × 43 × 43 cm |
| Max. weight | 31.5 kg | 31.5 kg |
| Opening hours | According to the opening hours of the premises | 24/7 |
| Collection method | Staff + tracking code | Self-service, SmartPIN |
| Collection period | 7 calendar days from storage | PPL box: 3 calendar days from storage; third-party boxes: 2 calendar days from storage |
| Basic liability | CZK 20,000 | CZK 20,000 |
| Cash on delivery | Yes, card and cash, up to CZK 100,000 | Yes, card, up to CZK 100,000 |
| Notifications to the recipient | E-mail, SMS, push in the mojePPL app | E-mail, SMS, push in the mojePPL app |
Additional services for Parcel Smart
Extend the basic service with the ones you need. They are activated when the label is generated.
Cash on delivery
Card or cash on collection, up to CZK 100,000. We transfer the amount collected to the sender within 2 working days.
Age verification 18+
The driver or the staff at the pickup point verify the recipient's age before handing the shipment over. For alcohol, tobacco and other restricted goods.
Courier collection
ordering collection of shipments from the sender's collection address.
Start using Parcel Smart
Arrange a meeting with a sales representative. Together we will go through your shipment volumes and your needs, and prepare a tailored price quote. Once the contract is signed, you get access to klient.ppl.cz and can start sending.
Frequently asked questions about Parcel Smart
Haven't found what you are looking for? Our team will answer.
What is the difference between a PPL box and a PPL shop?
A PPL box is a self-service parcel machine available 24/7. You open it with a single code (SmartPIN) from an SMS, with no staff involved. The maximum shipment size is smaller (60×43×43 cm, 31.5 kg). A PPL shop is a staffed outlet (newsagent, convenience store, pharmacy) with evening and weekend hours. It takes larger and heavier shipments (120×60×60 cm, 31.5 kg).
Can I redirect the shipment to another pickup point?
Yes, the recipient can redirect the shipment to another pickup point through the mojePPL app or the tracking link, no later than 1 hour before the planned delivery. Redirection is free of charge within the PPL network.
Can the shipment be paid for by cash on delivery at a pickup point?
Yes, both in a PPL shop and in a PPL box. You can pay by card or in cash in a PPL shop, and by card only in a PPL box, up to a limit of CZK 100,000 per shipment. We transfer the amount collected to the sender's account within 2 working days of collection.
What is the price of Parcel Smart for my e-shop?
Contract customers receive an individual price list after a short conversation with a sales representative. The price depends on the volume of shipments, the regions involved and additional services.