Sometimes that is simply how things work out. You stay late at work, you head off on holiday, or something unexpected gets in the way. Meanwhile the shipment you were looking forward to is waiting in a PPL box and you can already tell that you probably will not make it there in time. Don't worry – we have a solution that makes collection far easier.
You can now extend the storage period of your shipment in the mojePPL app.
There is no need to call anyone, write to customer support or arrange a complicated change of delivery. Just open the app and add extra time to the standard three-day storage period.
One swipe of a finger – and you have two, four or six extra days
You will find the extension option right in the app – on the home screen simply swipe left on the card of the shipment concerned. The extension function is also available in the shipment detail.
You then choose whether you need two, four or six days on top of the basic three, and decide whether to use the PPL points you have collected or a payment card. Once you complete this step, the new collection deadline is automatically updated in the shipment detail.
If you need even more time, you can extend the period repeatedly. Your parcel can wait for you for several weeks; the maximum storage period is 30 calendar days, however.
Use the points you have collected or a payment card
You can pay for the extension of the storage period with the points you have collected in the mojePPL app or by payment card, including the Apple Pay and Google Pay digital wallets.
You earn points in the app for things you do anyway, such as receiving and sending shipments with PPL, or completing simple activities known as challenges. If you have enough points, extending the storage period need not cost you a thing. And if you would rather save your points, you can also use them for a discount on your next shipment.
Your current points balance appears as soon as you tap the Extend button in the shipment detail. You will also find the balance of your points account in the rewards section, which you reach through your name at the top of the app.
More freedom, greater peace of mind
We think you are going to love this new feature. It gives you far more freedom over when to collect your shipment. A demanding week at work, a packed family schedule or anything else that gets in the way will no longer stop you from picking up your parcel at the moment that genuinely suits you.
All your shipments to hand with mojePPL
The mojePPL app can do a great deal. As well as the new option to extend the storage period, it lets you track the shipments you receive and send, check their current status and use the smart map of pickup and drop-off points.