CHANGES TO THE GENERAL TERMS AND CONDITIONS (T&C):

Section Prohibited substances (Article 4.1): 
• Clarification of the definition of hemp products – more precise definition of 
products containing substances from hemp, including an exemption for industrial 
hemp meeting the legislative limits of THC.
• Restrictions on the transport of industrial hemp – in the case of international 
transport, shipments containing industrial hemp and products made from it are 
excluded from transport due to the limitations of the transport network.
PPL Services and Responsibilities section: 
• Amendment to Article 6.9 (use of electronic devices during submission and 
delivery) in connection with the introduction of the new additional IDcheck service.

CHANGES TO THE PRODUCT TERMS AND CONDITIONS (PP):

Additional Services section:
• IDcheck – introduction of the service of verifying the age of the recipient upon 
delivery (18+), including the obligation to present an identity document, record 
their data and limit the method of delivery (without the possibility of storing it at 
pick-up points). 
Fee for payment by business payment card: 
• The updated fee is now 2.1% of the total value of cash on delivery.

CHANGES IN THE PRICE LIST:

New additional service – IDcheck: 
• New price list for IDcheck. 
Fee for payment by business payment card: 
• Update of the fee amount to 2.1% of the total cash on delivery value.

 

All up-to-date documents in full are available in the Archive of Documents on our website

 

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ppl

31. 7. 2026|

Overview of changes to PPL legal documents

We are bringing you an overview of changes to our contractual terms and conditions, effective as of 1 September 2026. The changes concern the General Terms and Conditions, Product Terms and Conditions, Price List and other documents.